Technology Made Simple for Seniors
Patient, friendly, and judgment-free tech help for older adults — at home or online.
Our Services
We help with all aspects of modern technology in a simple, patient way that anyone can understand.
Video Calls Made Easy
Never miss calls with family or doctors. We'll help you set up and use video calling apps like Zoom, WhatsApp, and FaceTime to stay connected with loved ones and healthcare providers.
Learn moreSmartphone & Tablet Support
Step-by-step help with apps and devices. Learn to use your phone or tablet confidently for calls, messages, photos, browsing, and essential applications.
Learn moreOnline Safety & Privacy
Learn to avoid scams and protect your personal information online. Our safety guidance helps you recognize and avoid online threats with confidence.
Learn moreApp Guidance
Health, banking, and government apps simplified. We'll help you navigate essential applications with step-by-step guidance tailored to your needs.
Learn moreBridging the Digital Divide with Compassion
We're Baybars from Türkiye and Denys from Ukraine — lifelong friends and IT graduates. After helping our parents with everyday tech struggles, we realized millions of seniors face the same challenges. HelpMyElder.com is our way to make technology empowering, not frustrating.
Simple, Clear Pricing
Choose the plan that's right for you. No hidden fees, ever.
Starter Plan
Perfect for one-time help with a specific issue
- One-on-one tech support
- Flexible scheduling
- Personalized assistance
- 45-minute sessions
- Phone or video call options
Standard Plan
Ideal for ongoing learning and multiple topics
- All Starter Plan benefits
- Discounted rate
- Ideal for ongoing learning
- Priority scheduling
- Extended support hours
Premium Plan
Best value for comprehensive support
- All Standard Plan benefits
- Significant savings
- Best for comprehensive support
- Dedicated technician
- Unlimited email support between sessions
Ready to make technology simple for your loved one?
Join thousands of families who've helped their elders gain confidence with technology
Our Services
Comprehensive, patient tech support designed specifically for seniors. We help with all aspects of modern technology.
Video Calls Made Easy
Never miss calls with family or doctors. We'll help you set up and use video calling apps like Zoom, WhatsApp, and FaceTime to stay connected with loved ones and healthcare providers.
Book a Call to Get HelpSmartphone & Tablet Support
Step-by-step help with apps and devices. Learn to use your phone or tablet confidently for calls, messages, photos, browsing, and essential applications.
Book a Call to Get HelpOnline Safety & Privacy
Learn to avoid scams and protect your personal information online. Our safety guidance helps you recognize and avoid online threats with confidence.
Book a Call to Get HelpApp Guidance
Health, banking, and government apps simplified. We'll help you navigate essential applications with step-by-step guidance tailored to your needs.
Book a Call to Get HelpComputer Basics
Emails, browsing, documents made easy. Master the fundamentals of computer use with patient guidance from our experienced technicians.
Book a Call to Get HelpPhoto & Memory Sharing
Organize and share family photos safely. Preserve and share precious memories with loved ones through various platforms and storage solutions.
Book a Call to Get HelpAbout Us
Meet the team behind HelpMyElder.com and learn about our mission to make technology accessible for seniors.
Who We Are
We're Baybars from Türkiye and Denys from Ukraine. Lifelong friends and IT graduates — Denys worked at Amazon's Ring division, Baybars in international sales. We taught hundreds of people how to use technology simply and clearly. Over time, we noticed our parents struggling with tech and realized many seniors face the same challenges. HelpMyElder.com is our way to give back and empower older adults.
Our Mission
To make technology simple, enjoyable, and empowering for seniors. Through patient guidance and clear explanations, we help older adults stay connected, independent, and confident, giving families peace of mind.
Pricing
Choose the plan that's right for you. No hidden fees, ever.
Starter Plan
Perfect for one-time help with a specific issue
- One-on-one tech support
- Flexible scheduling
- Personalized assistance
- 45-minute sessions
- Phone or video call options
Standard Plan
Ideal for ongoing learning and multiple topics
- All Starter Plan benefits
- Discounted rate
- Ideal for ongoing learning
- Priority scheduling
- Extended support hours
Premium Plan
Best value for comprehensive support
- All Standard Plan benefits
- Significant savings
- Best for comprehensive support
- Dedicated technician
- Unlimited email support between sessions
Frequently Asked Questions
Find answers to common questions about our services.
Who is this service for?
Seniors & families needing patient tech support. Our services are designed specifically for older adults who want to become more comfortable with technology.
Do you teach online?
Yes, fully remote-friendly via Zoom/WhatsApp. We can help you no matter where you're located.
What devices do you support?
Smartphones, tablets, laptops, apps. We can help with iOS, Android, Windows, and Mac devices.
How long is a session?
45 minutes. This gives us enough time to cover topics thoroughly without being overwhelming.
Can I buy sessions for my parents?
Yes, gift options available. Many family members purchase sessions for their elderly relatives.
Do sessions expire?
Valid for 6 months. This gives you plenty of time to use all your sessions.
Refund policy?
Satisfaction guaranteed after the first session. If you're not happy with our service, we'll provide a full refund.
Will you take control of my device?
Only with permission. We'll always ask before accessing your device and explain exactly what we're doing.
Is my information safe?
Always; no passwords stored. We prioritize your privacy and security in every session.
Can you help seniors with memory difficulties?
Yes, patient, repeatable guidance. We're experienced in working with seniors who have various cognitive challenges.
Can you help with hobbies, music, games?
Absolutely. We can help you explore technology for entertainment and personal interests.
Ongoing help available?
4-session & 8-session plans support continuous learning. Many of our clients continue with regular sessions to build their skills over time.
Book a Call
Pick a time that works for you and we'll help you get started with technology.